Below are just some of the many uses of text messaging that you can avail of:

1. Send out Confirmation Receipts


2. Contact your staff rather than using costly phone calls


3. Keep customers informed of latest offers and upcoming sales


4. To confirm appointments instead of sending letters/postcards


5. Organise meetings


6. Receive Customer queries instead of supporting costly multiple phone lines and call staff


7. Inform customers of delivery dates as opposed to calling


8. Receive information status updates from staff abroad or on the road


9. Receive order updates in real-time from sales representatives


10. Alert IT staff of server issues as opposed to maintaining costs of having staff onsite 24 hours


11. Update staff globally on new initiatives etc., without the expense of international calling


12. Increase your company's green credentials by reducing paper waste (with added bonus of slashing paper usage costs)


13. Receive cancellations before deliveries (saves not calling to a locked empty location)


14. Market more effectively- SMS is a push based technology, so your message is displayed immediately to your customer


15. Increase your sales and brand awareness by allowing people to respond to your advertisements requesting further information


16. Inform internal staff immediately when online order payments pages fail (minimise downtime of a critical element)


17. Inform customers when work has being carried out


18. Allow staff to create micro-blogging on your website- creates a very cheap but effective form of customer interactivity


19. Ensure delivery of your message- unlike most mediums, you can view the real-time delivery status of a SMS message, so you can be assured that the message you sent has being delivered- reduces follow-up calls


20. Encourage sales staff to meet targets by sending them out real-time updates on performance


21. Allow customers to text in when orders are low, and that they need an order or call-out by a sales representative


22. Send out customers/ 3rd parties tickets (called e-tokens/e-tickets) to events- saving costs of printing tickets, for events


23. Sending out suppliers quality alerts on the products they delivered


24. Sending out suppliers changes in pricing structure or other critical customer-supplier related information